Shipping within Australia

We ship Monday to Friday (excluding Australian Public Holidays). Our carriers are Australia Post and TNT Australia. Postage & Handling Australia wide is between $16.50-$55.00 for up to 40kgs and is calculated based on the weight of the order.

Industrial Evolution manufactures all products to order. Manufacturing time is approximately 3 weeks. Delivery can take 1-5 business days depending on the shipping location. Delivery times for rural areas vary, and may incur additional shipping fees.

Collect from Warehouse

If you wish to collect your order from our Sydney facility, select ‘Collect from Warehouse’ in the shipping options when checking out. Your order will be prepared, and a confirmation email sent when your items are ready to be collected. Please bring your order confirmation details and one form of identification with you when you visit us.

International Orders

All freight charges to international addresses are calculated based on the total weight of the parcel(s) and location of the shipping address. Shipping rates can be viewed upon checkout. All international parcels will be sent either via Australia Post or TNT.

Customs

When ordering goods from industrialevolution.com.au for delivery abroad (not in Australia) you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from industrialevolution.com.au, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Events beyond our reasonable control

The delivery times given are approximate and delays can sometimes occur. We will not be held responsible for any delay or failure to comply with our obligations under state Terms & Conditions if the delay or failure arises from any cause which is beyond our reasonable control. These conditions do not affect your statutory rights.

Tracking

All shipments are tracked. Tracking information is available upon request.

Pricing

All pricing is in AUD including GST.

Restrictions

In some instances, we may decline to deliver parcels to PO addresses. We will contact you if we consider the PO address to be a problem.